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Refund and Cancellation Policy

Effective Date: 10th September 2024

We strive to provide clarity and transparency regarding our refund and cancellation policies to ensure a smooth experience for all our guests. Please read the following information carefully.

  1. Booking and Payment
  • Deposit: A 50% non-refundable deposit is required to secure your reservation. This deposit covers administrative fees and ensures your spot is held.
  • Balance: The remaining balance must be paid in full no later than 3 weeks before the event start date.
  • Payment Methods: We accept payments through credit cards, debit cards, bank transfers, and other electronic payment methods. Ensure your payment details are secure and accurate.
  1. Cancellation and Refunds
  • Cancellation (More than 30 Days Before Event): Cancellations made more than 30 days prior to the event start date are eligible for a refund of the remaining balance, excluding the 50% non-refundable deposit.
  • Cancellation (30 Days or Less Before Event): Cancellations made within 30 days of the event start date are not eligible for any refund. This policy is necessary as we need to cover costs and planning expenses that are committed well in advance.
  • Event Cancellation by Us: We reserve the right to cancel the retreat due to unforeseen circumstances such as low enrolment, natural disasters, or other emergencies. In such cases, a full refund will be provided, or you may choose to transfer the amount to a future retreat or service.
  1. Modifications and Transfers
  • Changes to Your Booking: You may request to transfer your booking to another person up to 14 days before the retreat start date. Transfers are subject to approval and may incur an administrative fee.
  • Changing Dates: If you wish to change the dates of your booking, please contact us as early as possible. Changes requested within 30 days of the retreat may not be possible, and cancellation policies will apply.
  1. Exceptions and Special Circumstances
  • Medical Emergencies: We understand that emergencies can occur. In the case of a verifiable medical emergency, we may offer a partial refund or credit for a future retreat at our discretion.
  • Force Majeure: No refunds will be provided for cancellations due to events beyond our control, such as natural disasters, government regulations, or pandemics. However, you may be eligible to receive a credit for a future retreat.
  1. Liability and Responsibility
  • Participant Responsibility: Participants are responsible for their own travel arrangements, travel insurance, and health insurance. We strongly recommend purchasing travel insurance to cover unexpected cancellations, medical expenses, or other unforeseen events.
  • Limitation of Liability: We are not liable for any injuries, illnesses, or damages incurred during the retreat. Participants must acknowledge this upon registration.
  1. How to Cancel or Modify Your Booking
  • Contact Information: To cancel or modify your booking, please contact our team via email at amrita@aarambhsamsara.com or call +91-9653195260.
  • Cancellation Confirmation: Once we receive your request, we will send you a confirmation email outlining the refund (if applicable) and any next steps.
  1. Refund Processing
  • Refund Timeframe: Refunds (if applicable) will be processed within 14 business days after receiving your cancellation request. Please note that it may take additional time for the funds to appear in your account, depending on your bank or payment provider.
  • Refund Method: Refunds will be issued using the original payment method unless otherwise agreed upon.
  1. Amendments to This Policy
  • Policy Updates: We reserve the right to update or modify these policies at any time. Changes will be communicated to participants via email and updated on our website.
  1. Contact Us

If you have any questions about our refund and cancellation policy, please don’t hesitate to contact us:

  • Email: amrita@aarambhsamsara.com
  • Phone: +91-9653195260
  • Office Hours: 10 am to 6 pm (IST), Monday to Friday